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Policy Update: 25 Feb, 2024

Security Policy

Your data security is our top priority.

Security Policy

At Workmax, we understand that trusting us with your payroll and HR data is a significant responsibility. We have built our platform with security at its core, ensuring your sensitive information is protected by industry-leading standards.

Infrastructure Security

Workmax is built as a modern serverless application on Amazon Web Services (AWS), leveraging the security and reliability of the world's leading cloud provider.

  • Secure UK Servers: All data is hosted in the eu-west-2 (London) region, ensuring data residency compliance for UK businesses.
  • Encryption at Rest: All data stored in our databases (DynamoDB) and file storage (S3) is encrypted using AWS Key Management Service (KMS) with 256-bit encryption.
  • Encryption in Transit: All data transmitted between your device and our servers is encrypted via HTTPS/TLS 1.2+.
  • DDoS Protection: Our infrastructure is protected by AWS Shield and AWS WAF (Web Application Firewall) to defend against malicious attacks.

Authentication & Access Control

We implement strict controls to ensure only authorized users can access your data.

  • Secure Authentication: We use AWS Cognito for secure user identity management, supporting Multi-Factor Authentication (MFA).
  • Role-Based Access Control (RBAC): Access levels (Admin, Manager, Employee) ensure users only see data relevant to their role.
  • Token Management: Secure session handling with short-lived JWT tokens and automatic rotation.
  • Password Policy: We enforce strong password requirements to prevent unauthorized access.

Data Privacy & Compliance

We are committed to protecting your privacy and complying with data protection regulations.

  • GDPR Compliant: We are fully compliant with the General Data Protection Regulation (GDPR).
  • Data Isolation: Our database design uses strict tenant isolation, ensuring your company's data is logically separated from others.
  • Audit Trails: Critical actions within the system are logged to provide an audit trail for security and compliance monitoring.
  • Regular Backups: Automated backups ensure your data is safe and can be restored in the unlikely event of data loss.

Operational Security

Our internal processes are designed to maintain a secure environment.

  • Least Privilege: Our engineers and systems operate on a principle of least privilege, granting only the access necessary to perform specific tasks.
  • Code Security: All code undergoes rigorous review and automated security scanning (SAST/DAST) before deployment.
  • Incident Response: We have a dedicated incident response plan to quickly address any potential security events.

Reporting Security Issues

If you believe you have found a security vulnerability in Workmax, please report it to us immediately at security@workmax.co.uk. We take all reports seriously and will investigate promptly.

Need more information about our legal practices?

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