Prepare the carer
Keep risks, preferences, instructions and required tasks with the scheduled visit.
DOMICILIARY CARE OPERATIONS + EVV
Run domiciliary care with a clearer view of every visit
Plan home visits, guide carers, verify attendance, and capture task outcomes in one auditable workflow without rebuilding the week from paper.
GPS visit verification
Offline visit activity sync
HMRC-recognised payroll
UK-hosted infrastructure
WHERE HOME CARE ADMIN BREAKS
Connect the planned visit to the care actually recorded.
A rota sets the plan. Carers and coordinators also need the brief, recorded activity and exceptions to understand what happened.
Keep visit context, delivery evidence and manager review connected before hours reach payroll.
Record delivery
Capture clock events, location evidence, task outcomes and notes against the visit.
Review exceptions
Bring late starts, no access, skipped tasks and reported incidents into the review workflow.
Prepare approved hours
Review visit and shift records before approving hours for payroll.
Domiciliary care workflow
From the visit brief to reviewed hours
Follow the stages from planned care to delivery evidence, exception review and approved hours. These Workmax screens use separate illustrative records, not one continuous visit.
Workmax product view · demonstration data
Live UI
What this view proves
The carer sees visit warnings and required acknowledgements before clock-in.
Client context and the planned visit time remain attached to the shift.
Exceptions can be reported from the same frontline workflow.
BUILT FOR THE REAL VISIT DAY
Give each person the view they need without splitting the record.
Workmax keeps frontline evidence simple while giving coordinators, registered managers, and payroll teams the context needed to act.
For carers
Review the care brief, clock in, complete required tasks, add notes, and explain anything that could not happen.
For coordinators
See visit status, rota coverage, late activity, no access, and the exceptions that need attention now.
For registered managers
Review risks, task outcomes, incidents, follow-ups, and a clearer audit trail around each visit.
For payroll teams
Review approved shift-linked hours, rates and pay types before preparing payroll.
PROOF BEFORE PROMISES
A care record you can inspect, not another black box.
The strongest proof is the product workflow itself: what was planned, what was recorded, what changed, and what a manager approved.
HMRC-recognised payroll
Workmax is recognised by HMRC and supports RTI within the connected payroll workflow.
View Workmax on GOV.UKVisit evidence stays attached
Clock events, task outcomes, notes, and exceptions stay connected to the scheduled visit.
Documented security controls
Care, employee, and payroll records use encrypted infrastructure, access controls and documented security practices.
SWITCH WITHOUT LOSING THE WEEK
Start with one controlled workflow.
A tailored setup focuses on how your team plans visits, handles exceptions, approves hours, and runs payroll today.
- Step 1
Map the current process
- Step 2
Configure care and team records
- Step 3
Pilot with a working team
- Step 4
Roll out with UK support
TRANSPARENT MODULE PRICING
Pay for the connected workflow you need.
Start with Care & EVV, then add HR, scheduling, time tracking, expenses, or payroll without buying another disconnected platform.
Platform
£25/ workspace / month
Required workspace, support and account infrastructure
Care & EVV
£5/ active user / month
Care plans, visit execution, EVV, tasks and alerts
Optional modules
From £2/ active user / month
Add payroll, scheduling, time tracking, expenses or HR
Worked example
A 10-person care team using Care & EVV, HR and Payroll is approximately £125 per month, including the £25 platform fee. Excluding VAT. No setup fees or long-term contract. Save 15% with annual billing.
Care operations resources
Explore the workflow from risk to payroll.
Calculators, guidance, and workflow pages help you quantify risk and see how care records move into approved pay before a tailored Workmax demo.
01
Care operations guidance
Practical guidance on care records, workforce responsibilities and payroll handovers.
Open resource02EVV readiness checker
Find gaps in GPS evidence, missed-visit handling, offline sync, and audit trails.
Open resource03Home care payroll software
See how verified visits, approved hours, mileage, RTI, payslips, and pensions connect in one care-payroll workflow.
Open resource04Visit-to-payroll readiness scorecard
Diagnose weak controls across EVV, missed visits, approvals, travel time, mileage and care payroll readiness.
Open resourceVISITS, EVV, AND CARE RECORDS
Domiciliary Care FAQs
What domiciliary care providers usually want to know before replacing disconnected rotas, EVV, and payroll admin.
Can carers clock in and out on mobile?
Yes. Workmax supports mobile clock-in and clock-out around scheduled visits, with location checks and visit context.
Can carers see client notes before a visit?
Yes. Visit briefs can show risks, preferences, key notes, instructions, and required care tasks.
How does this reduce payroll errors?
Managers approve work from verified visits and shift records, reducing the manual checks that usually happen before payroll.
Can managers review missed visits or no access?
Yes. Exceptions such as no access, missed visits, location mismatch, incidents, and skipped tasks can be captured for review.
What happens when a carer has no signal?
Workmax can queue mobile visit activity when connectivity drops and sync it when the device is back online, helping the visit record continue in low-signal areas.
How would we move from our current rota and timesheet process?
Implementation starts by mapping your current visits, care records, staff data, approvals, and payroll handoffs. A controlled pilot can validate the workflow before a wider rollout.
Does Workmax guarantee CQC compliance?
No software replaces a provider's regulatory responsibilities. Workmax helps keep visit evidence, task outcomes, incidents, follow-ups, and manager reviews in a clearer record that can support audit preparation.
Tailored care workflow demo
See one home visit move from planned care to approved pay.
Bring your rota, EVV, exception, and payroll questions. We will tailor the walkthrough around the way your domiciliary care team works.