Visits need chasing
Coordinators cannot tell whether a visit started, finished, or needs intervention without calling the carer.
See how approved work reaches payroll in Workmax. Book a Workflow Demo
DOMICILIARY CARE OPERATIONS + EVV
Run Domiciliary Care Without Missed Visits, Record Gaps, or Audit Panic
Plan home visits, guide carers, verify attendance, and capture task outcomes in one auditable workflow without rebuilding the week from paper.
GPS visit verification
Offline visit activity sync
HMRC-recognised payroll
UK-hosted infrastructure
WHERE HOME CARE ADMIN BREAKS
The rota says what should happen. You still need proof of what did.
One late carer, no-access visit, missing task note, or disputed timesheet can trigger hours of calls and reconstruction across the office.
Workmax turns the planned visit, mobile evidence, manager review, and approved pay into one connected record.
Care context gets missed
Risks, preferences, instructions, and required tasks are easily buried across messages and paper notes.
Exceptions arrive too late
No access, late starts, skipped tasks, and incidents surface after the client or payroll team raises them.
Payroll gets rebuilt
Managers compare rotas, paper timesheets, messages, and spreadsheets before they can approve hours.
Turn every home visit into proof your team can trust
Know the visit happened
Capture clock-ins, clock-outs, location evidence, notes, and exceptions against the scheduled visit.
Tell carers what matters
Show risks, preferences, visit briefs, and mandatory tasks before care begins.
Catch problems earlier
Flag no access, late starts, skipped tasks, and incidents before they become complaints or payroll disputes.
Pay from approved work
Use verified visits and approved shifts to create cleaner timesheets and payroll-ready records.
Domiciliary care workflow
From care plan to payslip without the admin chase
Plan the work, guide the carer, verify the visit, and approve hours from the same operational record.
Workmax product view · demonstration data
Live UI
What this view proves
Publish queue, coverage, approvals, and exceptions stay visible before the week starts.
Unassigned shifts and staffing-cost risks are surfaced in the rota.
Managers can review and publish without rebuilding the week in a spreadsheet.
BUILT FOR THE REAL VISIT DAY
Give each person the view they need without splitting the record.
Workmax keeps frontline evidence simple while giving coordinators, registered managers, and payroll teams the context needed to act.
For carers
Review the care brief, clock in, complete required tasks, add notes, and explain anything that could not happen.
For coordinators
See visit status, rota coverage, late activity, no access, and the exceptions that need attention now.
For registered managers
Review risks, task outcomes, incidents, follow-ups, and a clearer audit trail around each visit.
For payroll teams
Start with reviewed visit and shift records instead of reconstructing payable hours from paper.
PROOF BEFORE PROMISES
A care record you can inspect, not another black box.
The strongest proof is the product workflow itself: what was planned, what was recorded, what changed, and what a manager approved.
HMRC-recognised payroll
Workmax is recognised by HMRC and supports RTI within the connected payroll workflow.
View Workmax on GOV.UKVisit evidence stays attached
Clock events, task outcomes, notes, and exceptions stay connected to the scheduled visit.
Care and workforce data stays in the UK
Care, employee, and payroll records use encrypted infrastructure hosted in the AWS London region.
SWITCH WITHOUT LOSING THE WEEK
Start with one controlled workflow.
A tailored setup focuses on how your team plans visits, handles exceptions, approves hours, and runs payroll today.
- Step 1
Map the current process
- Step 2
Configure care and team records
- Step 3
Pilot with a working team
- Step 4
Roll out with UK support
TRANSPARENT MODULE PRICING
Pay for the connected workflow you need.
Start with Care & EVV, then add HR, scheduling, time tracking, expenses, or payroll without buying another disconnected platform.
Platform
£25/ workspace / month
Required workspace, support and account infrastructure
Care & EVV
£5/ active user / month
Care plans, visit execution, EVV, tasks and alerts
Optional modules
From £2/ active user / month
Add payroll, scheduling, time tracking, expenses or HR
Worked example
A 10-person care team using Care & EVV, HR and Payroll is approximately £125 per month, including the £25 platform fee. Excluding VAT. No setup fees or long-term contract. Save 15% with annual billing.
Care operations resources
Explore the workflow from risk to payroll.
Calculators, guidance, and workflow pages help you quantify risk and see how care records move into approved pay before a tailored Workmax demo.
01
Care Hub: practical provider guides
Use operational pathways for care delivery, workforce management, CQC evidence, payroll and costs.
Open resource02Home care charge rate calculator
Work out the hourly care rate needed to cover wages, travel, mileage, payroll on-costs, overhead, and target margin.
Open resource03EVV readiness checker
Find gaps in GPS evidence, missed-visit handling, offline sync, and audit trails.
Open resource04Missed visit risk calculator
Estimate the monthly revenue, admin, complaint, and compliance exposure created by unresolved visits.
Open resource05Home care minimum wage risk calculator
Check whether travel time, mileage shortfalls, or job-related costs could create minimum-wage risk for care workers.
Open resource06Domiciliary care payroll software
See how verified visits, approved hours, mileage, RTI, payslips, and pensions connect in one care-payroll workflow.
Open resourceVISITS, EVV, AND CARE RECORDS
Domiciliary Care FAQs
What domiciliary care providers usually want to know before replacing disconnected rotas, EVV, and payroll admin.
Yes. Workmax supports mobile clock-in and clock-out around scheduled visits, with location checks and visit context.
Yes. Visit briefs can show risks, preferences, key notes, instructions, and required care tasks.
Managers approve work from verified visits and shift records, reducing the manual checks that usually happen before payroll.
Yes. Exceptions such as no access, missed visits, location mismatch, incidents, and skipped tasks can be captured for review.
Workmax can queue mobile visit activity when connectivity drops and sync it when the device is back online, helping the visit record continue in low-signal areas.
Implementation starts by mapping your current visits, care records, staff data, approvals, and payroll handoffs. A controlled pilot can validate the workflow before a wider rollout.
No software replaces a provider's regulatory responsibilities. Workmax helps keep visit evidence, task outcomes, incidents, follow-ups, and manager reviews in a clearer record that can support audit preparation.
Tailored care workflow demo
See one home visit move from planned care to approved pay.
Bring your rota, EVV, exception, and payroll questions. We will tailor the walkthrough around the way your domiciliary care team works.