Changed needs can be missed
Preferences, risks, and updated instructions may not reach the next carer.
See how approved work reaches payroll in Workmax. Book a Workflow Demo
SUPPORTED LIVING OPERATIONS + WORKFORCE
Keep Supported Living Routines Covered, Recorded, and Payroll-Ready
Manage recurring support, staff rotas, client notes, incidents, workforce records, timesheets, and payroll without losing the detail between systems.
Recurring support records
Incident follow-up
Connected workforce and pay
UK-hosted infrastructure
WHEN ROUTINE SUPPORT FRAGMENTS
Care continues across every shift. Your records should too.
When care plans, handovers, incidents, and approved hours live in different places, managers have to reconstruct what happened before they can act, report, or run payroll.
One continuous record—from care plan to payslip
Workmax carries current care instructions, handover notes, incidents, visit evidence, and approved hours from one shift to the next—so managers can see what happened without searching through paper, messages, and spreadsheets.
See the Connected WorkflowFrom care plan to approved pay
Care plan
Visit
Handover
Incident
Approved pay
One connected Workmax record
Handover actions get lost
Important changes and unresolved actions disappear into messages and memory.
Incident evidence becomes fragmented
Notes, follow-ups, and visit evidence are stored separately when managers need the complete story.
Payroll has to be rebuilt
Managers reconcile rotas, sleep-ins, exceptions, and approved hours before anyone can be paid.
A calmer way to run repeatable support
Protect the routine
Build repeatable visits, care tasks, notes, and preferences around daily support.
Know who is covering what
Keep roles, documents, onboarding, leave, and workforce records close to the rota.
Follow up incidents properly
Capture falls, no access, medication concerns, and safeguarding notes while the context is still fresh.
Pay from approved shifts
Use approved shifts and verified visit records to support cleaner timesheets and payroll.
Supported living workflow
Run repeatable support without losing the story
Keep routines, risks, staff records, incidents, and payroll connected as support needs change.
Workmax product view · demonstration data
Live UI
What this view proves
What carers must notice first is separated from wider client context.
Risks, preferences, routines, and important background stay in one profile.
The team sees a consistent baseline even when staff change.
BUILT AROUND CONTINUITY
Keep routine support consistent while needs and teams change.
The same operational record helps frontline staff understand the routine and gives managers the evidence needed to review safety, staffing, and pay.
Daily and recurring support
Plan repeatable visits, preferences, risks, and care tasks without recreating the routine every day.
Team continuity
Give permanent, relief, and new staff clearer client context while keeping roles and workforce records organised.
Incident governance
Capture severity, acknowledgement, follow-up actions, and the support context behind each concern.
Variable working patterns
Keep shift-linked hours, sleep-ins, leave, expenses, and manager approvals closer to payroll.
EVIDENCE YOU CAN REVIEW
Keep sensitive support and workforce records on a clearer foundation.
Workmax combines operational evidence with verifiable payroll, hosting, and pricing information rather than unsupported performance claims.
HMRC-recognised payroll
Workmax is recognised by HMRC and supports RTI within the connected payroll workflow.
View Workmax on GOV.UKReviewable incident history
Incident severity, follow-up, acknowledgement, and visit context remain available for review.
UK-hosted infrastructure
Care, employee, and payroll records use encrypted infrastructure hosted in the AWS London region.
START WITH ONE SERVICE
Move to Workmax Without Disrupting Care
Start with one representative service, check your routines, staff access, and pay inputs, then expand when your team is ready.
- Step 1
Map your current routines
- Step 2
Import people and records
- Step 3
Test one service safely
- Step 4
Roll out with guided support
Your existing service continues while each stage is checked.
MODULAR, TRANSPARENT PRICING
Connect support, workforce, and pay without another hidden tier.
Use Care & EVV for support records and add the HR, scheduling, time, expenses, or payroll modules your service needs.
Platform
£25/ workspace / month
Required workspace, support and account infrastructure
Care & EVV
£5/ active user / month
Care plans, visit execution, EVV, tasks and alerts
Optional modules
From £2/ active user / month
Add payroll, scheduling, time tracking, expenses or HR
Worked example
A 10-person care team using Care & EVV, HR and Payroll is approximately £125 per month, including the £25 platform fee. Excluding VAT. No setup fees or long-term contract. Save 15% with annual billing.
ROUTINES, INCIDENTS, AND WORKFORCE
Supported Living FAQs
Common questions from supported living providers.
Yes. Workmax can support repeatable visits, care tasks, notes, and routines around recurring support.
Yes. Incidents, severity, follow-up requirements, acknowledgement status, and supporting context can be captured for review.
Yes. Workmax includes HR and workforce records such as onboarding, documents, leave, payslips, and employee self-service.
Approved shifts and verified care records can support cleaner timesheets before payroll.
Workmax can keep shift-linked hours, sleep-ins, regular hours, and manager approvals closer to the payroll workflow. The exact setup can be reviewed during implementation.
Workmax keeps roles, departments, client context, and workforce records in the same platform so the workflow can be configured around the people responsible for delivery and review.
Start with a representative service, validate routines, incident handling, workforce access, and approved hours, then extend the configured workflow in stages.
Tailored care workflow demo
See recurring support, incidents, and paid hours in one workflow.
Bring a typical supported living routine and the handoffs that create the most admin. We will tailor the demo around your service.